Archive for June, 2010

Happy Social Media Day!

happy-social-media-dayToday marks the first annual celebration of social media. Earlier this month, Mashable announced the creation of the first annual Social Media Day to honor all things social media. Social media is constantly evolving but one thing is for sure, it has a tremendous impact on our daily lives which only increases as the different media progress. If you would like to get involved and celebrate Social Media Day, head on over to Smday.com and join in. You can find Flickr photos, tweets, and Facebook comments celebrating social media. You can even join in by going to one of the 600+ Social Media Day Meetups worldwide.

And in honor of Social Media Day, take the leap and join one of the many social media services out there. Facebook and Twitter are two of the most popular services that will almost always help move you and your business forward. Already involved on Facebook or Twitter? Consider setting up a Flickr account or a YouTube channel. At the very least, every business needs a blog. There are a number of other social media tools out there so give it a try. And if you’re afraid to dive head first without a life jacket, give us a call. Our social media team can walk you through the entire process. So take the time to celebrate the revolution of media becoming social and happy Social Media Day.

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The Mobile Experience

Mobile Safari displaying Apple's full homepage

Mobile Safari displaying Apple's full homepage

Internet is the fastest growing media outlet, representing 28% of total media consumption; this is surpassed only by television. Mobile internet represents over 20% of internet traffic and is growing faster than the internet as a whole. Mobile web traffic increased by 110% last year alone, and is expected to grow even faster in coming years due do skyrocketing sales of 3G smart phones. This growth is expected to cause mobile internet usage to overtake desktop usage by the year 2014.  Meaning by 2014, the number of people who view your site through the window of the mobile internet will exceed the number of views from desktops.

Many popular websites have already rolled out mobile versions, such as Google, Facebook, Yahoo, Wikipedia, Bing, eBay and all major news outlets. Mobile browsers have recently taken large steps to improve compatibility with standard websites starting with Apple’s iPhone mobile Safari, which included upgraded rendering and navigational capabilities. This allows mobile browsers to rival desktops in display quality giving mobile users full access to websites.

This does not mean they are without their shortcomings, as a heavy mobile internet user myself, I am always disappointed and irritated when I visit a website that does not render properly on my phone. Screen sizes on phones (which are the most popular mobile device by far) are relatively small, making navigation difficult on websites that aren’t optimized for mobile viewing. When viewed from a mobile device a cluttered or busy page can become all but impossible to navigate, with parts overlapping or not showing up at all, rendering an otherwise fully functional website obsolete and useless to potential customers.

A site that is not optimized for mobile view will deter viewers from staying very long and they will take their business to other, better optimized sites. If you were to visit the mobile pages of any of those sites I mentioned earlier, you would notice they are all very simple, and straightforward. There should be no clutter and ample spacing for finger navigation; links to other important pages need to be large, well placed and easily noticeable while extra content is hidden or collapsible. Users of mobile devices are generally avid users and it can be assumed that they understand the advanced functionality of compressed data techniques.

Mobile web use is accelerating very quickly, as are its abilities to accurately display websites, but due to size limitations, a mobile experience will never be the same as one on the desktop. However, that does not mean that content or the overall user experience should be abridged. It is the job of developers and content providers to accommodate for this difference in order to reach their mobile audience more readily or risk losing them.

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SMART Goals: The First Step Toward Success for Your Business

One of the first steps for any successful business plan is setting goals. For a truly successful business, those goals must be S.M.A.R.T. This means all goals must be Specific, Measureable, Attainable, Realistic, and Timely. Especially when you are dealing with abstract concepts like brand awareness or social media, SMART goals help you define exactly what you hope to do so you’re not throwing money at something that isn’t working. It may seem like a lot of work to come up with SMART goals but it will pay off in the long-term success of your business.

Specific

Specific goals go into great detail. What exactly are you trying to achieve? How do you define improving sales? Are you looking to increase online sales, in-store sales, or both? Are you hoping for a certain percentage increase or a specific amount over last month, last quarter, or last year? The more specific your goals are, the easier it will be to assess your goals later on. A vague goal will only raise more questions where a specific goal will show clear-cut success or failure because it is…
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